top of page

Refund, Rescheduling & Satisfaction Policy

At Gray Line Lawn Care, we take pride in delivering high-quality lawn care services. Our policies are designed to ensure fairness, protect your time, and maintain service excellence.

Satisfaction Guarantee

If you're not satisfied with the results of your service, please notify us within 48 hours of being informed that the work is complete. We will return to your property to correct or touch up the service at no additional cost.

Estimates

  • To keep our prices affordable, we do not do estimates or bids for jobs.

  • We charge a strict hourly to ensure fairness for the client and the people working the job.

  • If you do require an estimate, we charge a $20 deposit that is nonrefundable but goes towards your bill if you do decide to hire us.

Weather-Related Cancellations

  • We closely monitor the weather to ensure safe and effective service. In cases of severe or unsafe weather:

  • Services may be rescheduled at no additional cost.

  • You will be contacted promptly to arrange a new date that works for you.

  • Deposits will be carried over to the rescheduled appointment.

bottom of page